Free UK Shipping and Returns for orders above £75 / Free EU Shipping for orders above £100
Need to make a return or an exchange? Send us an email with your name, order number, and explanation of what you would like to exchange. [email]
60 Day Return Policy
We want you to be happy with your clothing! Returns and exchanges are accepted 60 days from purchase date on all orders. We offer free returns on orders within the UK. For a full refund please return the item unworn and in new condition (basically we mean not ridden in). [email]
*Sale items are eligible for exchange of size or store credit only.
Since this is clothing (and most likely, fairly tight clothing), there can be a small degree of error when deciding on a size. If your clothing doesn't fit we will exchange it! All exchanges will be transacted upon the return of that item, provided it arrives in the same condition as originally shipped (not yet ridden in). If you're in a rush you are welcome to create a new purchase for a replacement item and then return your original purchase also. Send us an email with your intentions. [email]
1 Year Warranty
Real people make our clothing and sometimes there can be small manufacturing errors. Not to worry, all Ornot products come with a one year warranty protecting against manufacturing defects. If you notice an issue, send us an email and we will happily get you back on the road. [email]
99.9% of all orders ship 24 hours after purchase on business days. We do not ship on Saturdays, Sundays, or Holidays. UK orders above £75 receive free Royal Mail 48 shipping. EU orders above £100 receive free Royal Mail Airmail shipping. Expedited shipping options exist and are to be initiated by the customer at checkout.
When shipping outside of the EU all tariffs, taxes, and duties are the sole responsibility of the customer.
Items on sale can be exchanged for an alternate size or returned for store credit to be spent at your convenience. Price adjustments will be made for store credit on items purchased within 7 days of sales. No discount codes may be used on any sale items.